North Carolina women's volleyball coach Joe Sagula says effective communication is built on the foundation of strong relationships.
Once those relationships are established, it’s important to be straightforward. “You need to be honest about what you’ve seen, heard and noticed and what you think needs to be changed.”
Sagula says people need opportunity to change and grow. But if change isn’t happening, whether with staff or players, don’t shy away from difficult conversations.
When it comes to selecting staff and players, look for those who understand and appreciate a set of shared values.