Let’s say an athlete walks into your office looking for advice. They might have a problem they want to have resolved or just to get something off their chest. Keep in mind these “don’ts” when responding to the athlete’s concerns.
1) Don’t rush to provide an example from your own experience. “War stories” hold great meaning to you, but they may lead the player to think, “What does this have to do with me?”
If you recount an experience from your past, preface it by saying, “This worked well for me and maybe it will work for you as well.”
2) Don’t say, “I know exactly how you feel.” This can come off as a bit presumptuous. Instead say, “That sounds like a tough situation. Maybe I can offer some advice that will be helpful…”